Professional Skills and Accomplishments: Operation and Organizational Strategy • Analyzed operational processes and identified and resolved operational issues and constraints • Determined types of equipment, supplies and personnel needed to successfully produce goods and services • Analyzed business processes to determine what enhancements were needed to more efficiently produce products and services • Assessed companies’ core business and determined what additions and/or changes were needed to grow company • Conducted a competitive analysis on products and services produced; changed product design that reduced overall cost of production • Reinforced TQM to all team members to increase customer satisfaction while reducing costs • Redesigned project management processes to decrease time of delivery and increased profits • Continuously reviewed production processes to determine if there were alternative ways to reduce cost Operations Performance and Management • Monitored key
performance indicators to drive
continuous process and organizational improvements • Developed
performance criteria for multiple departments and key metrics to analyze
outcomes • Assigned resources
in key areas to improve and maintain performance guidelines • Encouraged product
innovation and improvements to all team members by enforcing growth was directly
related to quality and innovation • Communicated
performance results to all team members for the purpose of improving product
performance Business Development Planning and Strategy • Identified new product
types, resources and cost to determine products that were most profitable • Lead Marketing
department in the development of new innovative website and marketing campaign • Increased profits
10% by developing a price structure
module that was designed with new product roll-out • Coordinated the
activities and task between various team
members to meet company goals and objectives |
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Professional History >
Operations Management |